Contact Us
Have questions? We're here to help you at Our Store.
📧 Customer Support
For inquiries regarding orders, sizing, shipping, or payment issues, please contact us:
Email: support@nightpetal.shop
Phone: +91 8133742345
⏰ Business Hours
Monday - Saturday: 10:00 AM - 7:00 PM IST
Sunday: Closed
Expected Response Time: 48–72 hours via email
🏢 Merchant Information
Business Owner: Mukesh Kumar
S/O: Rajesh Kumar
Address:
House No. 452, Taratand
Ward No. 8, Jhumri Tilaiya
District: Koderma, Jharkhand - 825409
India
PAN Number: GPQPK9915D
Business Type: Proprietorship
🛡️ Payment Security
All payments are securely processed through Paytm Payments Services Ltd. (PPSL), ensuring your financial data is protected under the highest security standards.
⚖️ Dispute & Grievance Resolution
Payment Issues?
If payment was debited but your order wasn't placed, please contact us immediately with:
- Order ID
- Transaction/Reference ID
- Amount debited
We will investigate and resolve within 48 hours. For further escalation, contact Paytm support or file a complaint with RBI Ombudsman.
Send us a Message
💳 Payment & Data Security
We do NOT store your sensitive payment data on our servers.
- ✅ No full card numbers stored
- ✅ No CVV or UPI PIN saved
- ✅ No net-banking passwords recorded
- ✅ All data encrypted end-to-end
- ✅ Processed via PCI DSS Level 1 gateway
For more details, visit our About Us or Privacy Policy pages.
Other Ways to Reach Us
🔗 Important Links
Our Store operates as a registered merchant with Paytm Payments Services Ltd. and complies with RBI, NPCI, PCI DSS, and Digital Personal Data Protection Act, 2023 requirements.
For Paytm-related issues: Visit Paytm Payments Services